Losing files mid-production sucks. That’s why we built our own proprietary failsafe mechanism to protect you: if you move too far away from your phone, your Bluetooth drops out, or you’re interrupted by a call, you can keep recording knowing that mikme always has your back. With the touch of a button, our patented wireless link technology makes what has been lost found again by recovering your unsynced audio from your mikme device's storage. Or if syncing your recordings is taking longer due to a large file size, failsafe sync allows you to stop the process and to take care of it another time, without needing to worry that anything will happen to your files in the meantime.

How does failsafe sync work? 


1 - Stopping the sync 

LOST CONNECTION 

If the mikme app loses its Bluetooth connection to your mikme device, the audio wave on the recording screen will show a straight (zero) line. You will also notice a red exclamation mark next to the name of your mikme device in the upper left corner of the app.

If you are unable to reconnect and you stop the recording, you'll see a screen indicating that your mikme is offline. This means that the app is unable to perform the sync of your last audio recording.

Tap Stop and sync later to exit the sync process in the app. Then make sure to reconnect to your mikme device before you proceed to retrieve your files in the mikme gallery (step 2).

Please note! If you have lost your Bluetooth connection during a recording and it remains lost, you must stop the recording manually from your mikme device (by pressing the main LED button).

LONGER SYNC TIME

If you have recorded a large file, or there were many dropouts during recording, syncing of your audio track can take a little longer. If you don't want to wait and you'd rather finish the sync at a later time, exit the sync process at any time by tapping Stop and sync later.

STEP 2 - Re-syncing files 

Files that are not completely synced (whether due to lost connection or because you paused the sync for later) are marked unsynced in the mikme gallery as shown in the screen below:

Whenever you want to retrieve the unsynced audio data:

  • connect the mikme device you used for the recording
  • open the gallery 
  • select the file you wish to resync to your phone
  • watch the sync progress bar grow 

If you still get the error message that your mikme device is offline, please check its connection. And if you have more than one device, make sure you have connected the correct mikme (the one named in the sync screen), and then return to the gallery and click the file you wish to resync again. 

And that's it. If you now open your mikme gallery in the app, you'll see the recording thumbnail now containing your fully synced recording. 

Happy recording! 


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